1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
Coupons or discounts must be entered in the checkout promo code box BEFORE payment is submitted. No refunds for discounts after payment.
I'm sorry but we do not schedule our sales. On occasion we place items on sale but usually we have coupon codes for repeat buyer discounts. No refunds for purchases made before a sale on a future date.
Hand wash our knitting needle organizers or spot clean.
We offer 5 different knitting needle organizer sizes to fit many needle shapes, lengths and widths.
Yes, if the shipping address is in Michigan. We are located in Michigan and charge 6% Michigan sales tax.
Check the shipping times for your destination in our policies.
All monitor colors will vary. We do our best to check photos with actual fabrics and edit as neccessary before listing the items in our shop.
Yes we offer custom orders February through October. The cases may be customized in terms of pocket layout widths, fabric prints and slight outer size dimension changes. Our pocket layout is the same or may be edited slightly. The fabric prints available are shown in our shop under the large roll-up organizer category.
Send a message ASAP. We will do our best to make the change but cannot guarantee we will receive the message before shipping. Sometimes we ship lightning fast! Usually a day or so after the order is placed.